FairsDigital customer service, customer experience, service management, automation and B2B digitalization
Service Summit 2026
4 to 5 Nov 2026 · Düsseldorf, AREAL BÖHLER, Hansaallee 321, 40549 Düsseldorf, Germany
The short answer
Service Summit 2026 has 83 stands on its exhibitor list. It runs 4 to 5 Nov 2026 in Düsseldorf, Germany. The count was read off the organiser's own exhibitor directory on 2 Sep 2026, rather than estimated.
What is on this floor
Everything on this page came off the organiser's own pages, read once and dated at the foot. Nothing here is estimated.
- stands on the floor
- 83
- artificial intelligence
- 28%
- directory read
- 2 Sep 2026
- artificial intelligence
- 19 · 28%
- contact center software
- 9 · 13%
- workflow automation
- 8 · 12%
- customer experience
- 7 · 10%
- customer service software
- 7 · 10%
- financial services
- 7 · 10%
- conversational ai
- 5 · 7%
- enterprise software
- 5 · 7%
Who is exhibiting
The first 10 companies on the organiser's own directory, with what each one sells.
| Company | What they sell | HQ | Size |
|---|---|---|---|
| Salesforcesalesforce.com | Cloud CRM and AI-agent software for sales, customer service, marketing, commerce, data, and business operations. | ||
| Microsoftmicrosoft.com | Software, cloud computing, productivity applications, developer tools, enterprise AI, and digital services including Microsoft 365, Azure, Copilot, and Dynamics. | ||
| Aristecharistech.ai | AI customer-service automation with voice, mail, and chat AI, plus text-to-speech, speech-to-text, consulting, implementation, and integration services. | ||
| babelforcebabelforce.com | No-code cloud contact-center software centered on enterprise voice, voice journeys, CRM/data integration, automation, and human-assisted support. | ||
| Deutsche Telekomtelekom.com | Telecommunications infrastructure and connectivity, including fixed and mobile networks, 5G, broadband, cloud platforms, digital services, and IT solutions. | ||
| Diabolocomdiabolocom.com | Cloud contact-center-as-a-service and telecommunications software for omnichannel customer engagement. | ||
| Enneoenneo.ai | AI-native customer-operations software that automates voice, email, chat, and ticketing processes and integrates with SAP, Salesforce, Microsoft Dynamics, Zendesk, ServiceNow, and Jira. | ||
| Fieldcodefieldcode.com | AI field-service-management software for scheduling, dispatch, route optimization, customer self-service booking, mobile technician workflows, asset/inventory management, and voice-based appointment handling. | ||
| Freshworksfreshworks.com | AI-powered business software for customer support, IT service management, employee service management, CRM, workflows, and asset management. | ||
| Ilumeilume.de | IT services including CRM implementation, custom software development, smart automation, workflow optimization, and IT expert staffing. |
73 more stands on this floor
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Get StartedQuestions about Service Summit 2026
Answered from the same directory the numbers above came off.
- How many exhibitors are at Service Summit 2026?
- Service Summit 2026 has 83 exhibitors on its stand list. The figure is a count of the organiser's own published exhibitor directory, read to the end on 2 Sep 2026. It is not an estimate and not the organiser's own forecast of how many stands they expect to sell.
- When is Service Summit 2026?
- Service Summit 2026 runs 4 to 5 Nov 2026 in Düsseldorf, Germany. The dates are the ones the organiser published on the fair's own site, held as printed rather than converted to a timezone, because a fair's opening day is a local calendar fact.
- Where is Service Summit 2026 held?
- Service Summit 2026 is held at AREAL BÖHLER, Hansaallee 321, 40549 Düsseldorf, Düsseldorf, Germany. The venue is the one named on the organiser's own pages. Halls and stand numbers for individual exhibitors come off the same directory the stand count does.
- What kind of companies exhibit at Service Summit 2026?
- The largest sectors on the Service Summit 2026 floor are artificial intelligence (28%), contact center software (13%), workflow automation (12%). The shares are counted across the companies on the exhibitor directory, from what each one's own site says it sells rather than from a category the organiser assigned.
- Who is exhibiting at Service Summit 2026?
- Salesforce, Microsoft, Aristech, babelforce are among the 83 companies with a stand at Service Summit 2026. The full directory is on this page's exhibitor sample and in Pengo, where every company on it is scored against what you sell.
Where this came from
Every page a research pass opened to build this one.
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